10 DAY RETURN POLICY: If not satisfied with your table for any reason* you may return it at your expense for a complete refund including original shipping paid. You must contact us within 10 days of arrival to let us know that you will be returning the table. This means you have a full 10 days to decide if you are happy with your purchase. Returns will not be accepted if you fail to contact us within 10 days of the table's delivery. *Tables with a custom color or custom option may not be returned for any reason.
WARRANTY:All Standard Line Tables and Practice Specials carry a one-year warranty on materials and workmanship (upholstery is warranted for workmanship only). Prestige Line, Specialty, and Contemporary Tables carry a two-year warranty on materials and workmanship (upholstery is warranted for workmanship only). Elevation columns installed on Contemporary tables are warranted for one year by the manufacturer of the provided columns. Replacement parts, to be installed by you, are shipped to you at no expense. The exception to this are tables that have been shipped outside the Continental US, with the customer being responsible to cover applicable part shipping costs less an equivalent Domestic shipping allowance. At Sun Chiropractic Tables, LLC's sole discretion “hard parts” defined as those mechanical table parts subject to wear and breakage may be provided to the original customer at no charge at any time both before and after the termination of the warranty periods stated above.
BUILD/SHIP TIME: Each table is custom-built to the buyer's specifications. Tables from our Standard Line normally require 14 days to build (the only exception to this are "Practice Special" tables which ship in 5 days). Tables from our Prestige Line and Specialty Line normally require 21 days to build. Tables from our Contemporary Line normally require 30 days to build. All items ship via UPS Ground except Contemporary Tables and Pettibon/Clear tables which ship LTL Liftgate freight, The transit time for continental US deliveries is 2-10 business days depending on location (business days are defined as Monday-Friday excluding holidays). If you need your table for a specific clinic opening date, please contact us prior to purchasing to make sure we can accommodate your needs. Table orders may be canceled within 48 business hours of placement without penalty, exception Practice Specials which are 24 hours. If orders are canceled later than allowed a penalty of 40% will be assessed. TABLES STORED: Should your table be completed and you select to have it stored at our facility until you authorization shipment, the table will be considered “delivered” on the day it is placed in storage for the purpose of these terms. Sun Chiropractic Tables does not charge for storage when the length is six months or less.